Privacy Statement

Last Updated: July 31, 2018

We respect the privacy of our visitors to our website, the home page of which is located at (“Site”). This Privacy Policy is intended to inform you of our policies and practices regarding the collection, use and disclosure of any personal information you submit to Rigel Pharmaceuticals (“Rigel” or “we” or “our” or “us”) through our Site. “Personal Information” is information about you that is personally identifiable like your name, address, email address, or phone number, and other information that is not otherwise publicly available. This Privacy Policy also applies to any of our other websites that post this Privacy Policy. This Privacy Policy does not apply to websites that post different statements.

A Note to Users Outside of the United States

By visiting our Site, you acknowledge and agree that your Personal Information may be collected, used, disclosed and otherwise processed for the purposes identified in this Privacy Policy. In addition, your Personal Information may be maintained and processed by Rigel and our third-party service providers and Affiliates (as defined below) in the country in which it was collected and in other countries, including the United States, where laws regarding the processing of Personal Information may be less protective than the laws in your country. Personal Information processed in another jurisdiction may be accessible by the courts, law enforcement and national security authorities of such jurisdiction. By using our Site, you consent to such processing and transfer.

User Consent
By submitting Personal Information through our Site, you agree to the terms of this Privacy Policy.

Collection of Personal Information
We collect Personal Information that you submit to us voluntarily through our Site. The types of Information we collect are:

For visitors requesting information about us:
  • Salutation
  • First and last name
  • Company name
  • Title at company
  • Address, which includes street number, street name, city, state, zip code, and country
  • Phone number
  • Fax number
  • Email address
  • Comments (optional)
For visitors who email us directly via an email hyperlink:
  • First and last name
  • Email address
  • Any content included in the email

For all visitors: As you navigate our Site, certain passive information will also be collected, including but not limited to:

  • Your Internet Protocol (IP) address (a numerical address assigned to your computer or device by your Internet service provider so that other computers or devices connected to the Internet can communicate with your computer or device online) that can sometimes be used to derive your general geographic area;
  • The date, time, and duration of your visit to the Site and the Site’s pages and links you click on while navigating within our Site;
  • Information about your interactions with any content appearing on our Site, such as the type of content accessed via our Site;
  • Information about your interactions with our email messages, such as the links you click on and whether you open or forward a message, the date and time of these interactions and the device you use to read emails;
  • The site you visited before and after visiting our Site;
  • Information about your device such as your device type and model, screen size, browser type, language and other settings, memory capacity, operating system, Wi-Fi information, and time zone;
  • If you are using a mobile device to access the Site, unique identifiers such as non-global mobile device identification numbers, radio type (e.g. LTE, 3G, etc.), and carrier code; and
  • Information collected through cookies, pixel tags and other tracking technologies (see additional descriptions of these terms below).


We may also log information using small data files stored on your hard drive when you visit our Site (“Cookies”). We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. This type of information is collected to make the Site more useful to you and to tailor the experience with us to meet your special interests and needs.

Flash Cookies

When we post videos, third parties may use local shared objects, known as “Flash Cookies,” to store your preferences for volume control or to personalize certain video features. Flash Cookies are different from browser Cookies because of the amount and type of data and how the data is stored. Cookie management tools provided by your browser will not remove Flash Cookies. To learn how to manage privacy and storage settings for Flash Cookies, go to:

Do Not Track

We do not currently respond to “do not track” signals from web browsers.

Pixel Tags

We and our service providers may also use “Pixel Tags” (sometimes referred to as clear gifs, web beacons, or web bugs). Pixel Tags are tiny graphic images with a unique identifier, similar in function to Cookies, that are used to track online movements of web users. In contrast to Cookies, which are stored on a user’s computer hard drive, Pixel Tags are embedded invisibly in web pages. Pixel Tags also allow us to send e-mail messages in a format users can read, and they tell us whether e-mails have been opened to help us ensure that we are sending messages that are of interest to our users. We may use this information to, among other things, reduce the frequency of or eliminate messages sent to a user.

Analytics Services

We use technology provided by third-party analytics services (“Analytics Services”) to help analyze how users use our Site. The information generated by Cookies or other technologies that monitor your use of our Site (“Analytics Information”) is collected by such Analytics Services (e.g., Google Analytics, Bing Webmaster Tools, etc.) so that they can compile reports on user activity. The Analytics Services may also transfer the Analytics Information to third parties where required to do so by law, or where such third parties process Analytics Information on their behalf. Each Analytics Service’s ability to use and share Analytics Information is restricted by such Analytics Service’s terms of use and privacy policy. By using our Site, you consent to the processing of data about you by Analytics Services in the manner and for the purposes set out above. For a list of our Analytics Services, please contact us at

Use of Personal Information
In general, Personal Information you submit to us is used either to respond to requests that you make, aid us in serving you better, or improve our Site, products, and services. Depending on your intended use of this Site, we may use your Personal Information for a variety of purposes, including:

To facilitate the creation of and secure your account on our network;

  • To send you a welcome e-mail to verify ownership of the e-mail address provided when your account was created;
  • To identify you as a user in our system;
  • To provide improved administration of our Site;
  • To provide you with content that may be of interest to you;
  • To provide you with information relating to recruiting;
  • To respond to your e-mail inquiries and other requests, including providing you with notification regarding the availability our products for purchase;
  • To measure and analyze audience traffic and improve the quality of your experience with our Site, products, and services;
  • To determine your patient’s eligibility in participating in our prescription access programs, as applicable;
  • To send investor information, new product availability information, administrative e-mail notifications (e.g. security or support and maintenance advisories);
  • To understand how you use our Site;
  • To detect and prevent fraud and other potentially prohibited or illegal activities and comply with applicable law, our Privacy Policy, and the terms of any applicable agreements; and
  • For any other purposes disclosed to you at the time of collection or pursuant to your consent.

We may create Anonymous Data records from Personal Information by excluding information (such as your name) that makes the data personally identifiable to you. We reserve the right to use Anonymous Data for any purpose and disclose Anonymous Data to any third parties in our sole discretion. “Anonymous Data” means data, either individual or in the aggregate, that does not permit the identification of individual persons and that is not associated with or linked to Personal Information.

Sharing of Personal Information
We do not generally share your Personal Information with third parties.

Although we currently do not have a parent company, any active subsidiaries, joint ventures, or other companies under a common control (collectively, “affiliates”), we may in the future. We may share some or all of your Personal Information with these affiliates, in which case we will require our affiliates to honor this Privacy Policy. If we are acquired by another company, that company will possess the Personal Information collected by us and it will assume the rights and obligations regarding your Personal Information as described in this Privacy Policy.

We may also use your Personal Information as follows:
  • We may share Personal Information with your consent.
  • We may share Personal Information for legal, protection, and safety purposes.
    • We may share information to comply with laws.
    • We may share information to respond to lawful requests and legal processes.
    • We may share information to protect the rights and property of Rigel Pharmaceuticals, Inc., our agents, customers, and others. This includes enforcing our agreements, policies, and terms of use.
    • We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.
  • We may share information with those who need it to do work for us.
We may also share aggregated and/or anonymized data with others for their own uses.

Regarding Children
Our Site is not designed for children under the age of 13. We will not deliberately gather Personal Information about visitors in this age group, and do not collect any information on this Site with respect to age. If we discover that a child under 13 has submitted Personal Information to us, we will attempt to delete the information as soon as possible. If you believe that we might have any Personal Information from a child under 13, please contact us at

Links to Other Sites
Our provision of a link to any other website or location is for your convenience and does not signify our endorsement of such other website or location or its contents. We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of our Privacy Policy do not apply to these outside websites. We encourage you to review the policies of these third-party websites.

Your Choices Regarding Information
In every email we send, we provide instructions regarding how to opt-out of receiving future mailings. You may also contact us at the address provided on any email you receive to request removal from our mailing list. Despite your indicated e-mail preferences, we may continue to send you account or service-related communications, including notices of any updates to our Privacy Policy and the terms of any applicable agreements.

You can typically remove and reject cookies from our Site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Site works for you.

You may opt-out of tracking by Google Analytics by visiting

You may request to access or correct any other Personal Information collected by Rigel by contacting

Data Security
We use industry-standard methods to secure the communication of Personal Information from your computer to our servers. In addition, we use industry-standard methods of securing our databases of Personal Information, including the use of firewalls. Except as provided elsewhere in this Privacy Policy, we limit access to Personal Information databases to those persons in our organization who have a business need for such access. However, you should know that no company, including Rigel, can fully eliminate security risks associated with Personal Information.

Contact Us
Should you have any questions or concerns regarding this Privacy Policy, please contact us:

Rigel Pharmaceuticals, Inc.
1180 Veterans Boulevard
South San Francisco, CA 94080

Privacy Policy Updates
This Privacy Policy is subject to occasional revision, and any changes will be posted on this Site. If you object to any such changes, you must cease using our Site. Continued use of ourSite following notice of any such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.